June 30, 2018 Comments Off on Bad Sales Engineer Behavior #6: Stagnation
Ageism is absolutely real in technology companies. However, in my experience it’s much more predominant for developers. Companies want to squeeze as much code as possible from people for as little money as possible. Younger people are more likely to tolerate this, while older workers are far less idealistic and can see right through the scam.
On the sales side of the organization, ageism is less prevalent because all that matters is hitting quota. In fact, older professionals bring some unbeatable skills and experience to the table, and a 60 year old sales rep that consistently exceeds her revenue quota will continue to hold her job; the 30 year old who only closes on excuses will be shown the door.
It’s important to note that for older sales engineers, the ability to land and keep a job only holds true if the individual takes the initiative to remain current with the latest relevant technologies. It’s unfortunate, but I’ve personally encountered far too many sales engineers whose technical education stalled sometime during the Clinton administration. Unsurprisingly, prospects and customers pick up on stagnation, which diminishes the likelihood that the sales engineer will be able to make a compelling case about the technical merits of their solution. Managers notice it too.
There’s no excuse for this: there are ample resources online – both software and tutorials – for any kind of new technology that you can imagine. We’re not talking about a major investment here – a few hours should be all that’s necessary to at least speak intelligently about a new trend, particularly one that is a major factor in the product or service that’s being sold. As an added bonus, this will help not only when talking with potential customers, but will be invaluable when changing jobs.